Terms of Use and Privacy Policy





The Terms and Conditions of use of Goluxury.in are to be read carefully before using or obtaining any products, services or content through our websites. Access to and use of these websites is subject to acceptance of the terms and conditions below which include our Privacy Policy. By accessing, using or obtaining any content, products, or services through these websites, you agree to be bound by these terms. If you do not accept all of these terms, please do not use these websites

In this document, terms that commence with a capital letter are defined in this Section or in the preamble.

"Goluxury.in" or "Go Luxury" or "we" or "us" means LUXURY HOLIDAY ADVISERS AND EVENTS LLP, and its subsidiaries and affiliates.

"Content" means the text, documents, information, data, articles, images, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Site.

"Content" also includes Marks and Products and Services.

"Mark" means trademark, trade name, service mark, trade dress, logo, custom graphics or icon.

"Products and Services" means the airline travel, hotel accommodation, car rental, ground transportation, tours, theater tickets, attractions, travel insurance, care alerts, fare alerts and other items available through the Site.

"Member" means an individual who has registered with the Site. Members choose a Member ID and a password.

"Member ID" means the email address you use (with your password) to login to our Site.
Provider means Goluxury.in's licensors, suppliers, information providers, and travel and leisure service providers.

Purchase means to book, reserve, or purchase.

The terms Site, Marks, Content and Products and Services do not include the sites, marks, content, products or services that are provided by third parties, and that are available through a link from the Site. Their use is subject to the terms set forth by their respective owners or operations, on the third party's website.

Site means the www.Goluxury.in website its respective subsites, together with the respective Content, Marks, Products and Services available from these sites and subsites.

Scope and Terms

Site

These terms govern your use of all Content, Products or Services available through the Site. You agree to be bound by these terms, and to use the Site in strict compliance with all applicable laws, rulings and regulations, and in a manner that does not negatively reflect on the goodwill or reputation of Goluxury.in and its Providers.

Additional Terms

Additional Terms may apply when you Purchase Products or Services, or when you participate in special promotions or offers. For example, airlines have contracts of carriage, hotels have cancelation policies, and promotions are subject to rules. These additional terms are found in the area of the Site where you will Purchase a Product or Service, or where you will register for a special promotion.

You agree to abide by the terms and conditions imposed by any Provider, including payment of the entire amount when due and comply with all rules and restrictions regarding the availability of Products or Services.

Age restriction

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use or Purchase the Products or Services available on the Site.

Responsible party

You are responsible for maintaining the secrecy of your User Name and Password. This is essential to protect the confidentiality of any information that may be stored in My Account folder. In addition, you will be financially accountable for all use of our Site by yourself and anyone using your password and login information.

Use of the Site

License

Goluxury.in grants you a limited, personal, non-transferable, non-sub-licensable, revocable license to access and use the Site only as explicitly permitted in these Terms. Except for this limited license, we do not grant you any other right or license with respect to this Site; any rights or license not explicitly granted herein are reserved.

No Copy, Distribution, or Sale

You may download, display, or print one (1) copy of any portion of the Content. If you do so, you shall not modify the Content in any way. Except as provided above, you shall not Copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the Content in any form whatsoever. Modify, translate into any language or computer language, or create derivative works from any Content or any part of this Site. Use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site. Sell, offer for sale,transfer,or license any portion of the Site in any form to any third parties. Reverse engineer any part of this Site.

Other Limitations

Unless otherwise provided within these Terms, or unless specific applicable law requires Goluxury.in to allow you to do so, you may not do any of the following without the prior written consent of Goluxury.in:

Use the Site other than to make legitimate reservations or purchases.

Use any robot, spider, other automatic device, or manual process to monitor Content.

Use the Site to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand.

Place false or misleading information on the Site.

Imply in any fashion that Goluxury.in is endorsing your Products or Services.

Post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, rebelling, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct considered as a criminal offense, give rise to civil liability or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms.

Use or access the Site in any way which, in our reasonable judgment, adversely affects the performance or function of the Site, or any other computer systems or networks used by Goluxury.in, other Site users or members.

Use any device, software, or routine that interferes or attempts to interfere with the normal operation of our site, or take any action that imposes an unreasonable load on our equipment; or

Disguise the origin of the information transmitted through the Site.

Upload or transmit to the Site or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs or other computer programming routines which may damage, interfere or attempt to interfere with, intercept, the normal operation of our Site, or appropriate the Site or any system, or take any action that imposes an unreasonable load on our computer equipment or that infringes upon the rights of a third party.

User ID and Password

Access to certain areas of the Site is available only to registered Members. To become a registered Member, you are required to answer a limited number of mandatory questions. Answers to additional questions are optional. You represent and warrant that all information which you supply to us about yourself and others, is true and accurate.

Termination

Goluxury.in, in its sole discretion, may, at any time and without advance notice or liability, terminate or restrict your access to all or any component of our Site, even if access continues to be allowed to others. Upon such termination or suspension, you must immediately discontinue use of the Site, and destroy any copy you have made of any portion of the Site. Accessing the Site after such termination, suspension or discontinuation shall constitute an act of trespassing. Goluxury.in shall not be accountable to you to such suspension or termination.

Changes

Any aspect of the Site may be changed, supplemented, deleted, updated, discontinued, suspended or modified at any time and without prior notice to you. However, we make no commitment to update the information contained on this Site. You agree that Goluxury.in shall not be liable to you for any delay or other damages that might result from such modification, suspension or discontinuance.

We may also at any time, change or impose fees for certain services, or establish or change general practices and limits concerning certain services.

We may also modify these Terms, as provided in Modifications.

Privacy and Security

Your use of the Site is subject to our Privacy Policy. You agree that you have read our Privacy Policy, and it is reasonable and acceptable to you. Your acceptance of these Terms is also your consent to the information practices in our Privacy Policy.

Services and Content

Content

The Content is intended for information purposes only. Although we exercise reasonable efforts to ensure their quality and accuracy, there might be errors, or the information provided may not be complete, current or applicable to your particular situation. Further, information provided regarding the service, amenities, products, etc. have been provided to us by the vendor. We assume no liability or responsibility for any errors or omissions. You are responsible for evaluating the accuracy, completeness, and usefulness of any opinion, advice or other content available through the Site or obtained from a linked site.

You should not take any action based on information on this Site until you have received a confirmation of your transaction. We send confirmations within 24 hours of your Purchase. If you have not received a confirmation of your purchase via email, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our customer service department. The Contact Information is provided on our "Contact Us" page.

Availability

We will use our reasonable commercial efforts to keep our Site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption or downtime.

Viruses

We make reasonable attempts to clear the Site of viruses & worms, but cannot ensure that the Site will be at all times free from viruses or other destructive software. You are urged to take appropriate safeguards before downloading information from the Site. We accept no responsibility for any damages to computer equipment or other property which may result from use of the Site or downloading anything from the Site.

International Travel

Although most travel, including travel to international destinations is completed without incident, travel to certain destinations may involve greater risks than others. We urge you to review and evaluate travel prohibitions, warning, announcements and advisories issued by the government and the aviation administration before booking travel to international destinations.

By offering for sale travel to particular international destinations, Goluxury.in does not represent or warrant that travel to such point is advisable or without risk. Goluxury.in does not accept liability for damages, losses, or delays which may result from improper documents for entry, exit, length of stay or from travel to such destinations.

Links to third party sites

Outbound Links

For your convenience, our Site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third party websites.

You should carefully review the terms and conditions of use of these sites, because these terms will apply to your visit to these other sites.

Inbound Links

We might decide to welcome links from a third party site to the home page of our Site, through a plain text link provided that, you give Goluxury.in prior written notice of such link by contacting Goluxury.in Management, to request Goluxury.in's permission to establish the link.

You discontinue providing a link to our Site if so requested by Goluxury.in.

You do not imply in any fashion that Goluxury.in is endorsing any of your products or service or is affiliated with you.

You do not present Goluxury.in in a false light, or provide misleading or false information about Goluxury.in, or its Site or Services.

You do not remove or obscure the copyright notices, or other notices on this Site.

You do not use any Mark of Goluxury.in and, You do not replicate, frame or mirror the content of the Site.

We reserve the right to instruct you to remove links to the Site or not wish to include any links from a third party site, in our sole discretion.

Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with Goluxury.in.

Intellectual Property

Ownership Rights

This Site is the sole and exclusive property of Goluxury.in or its licensors. Goluxury.in and its licensors retain all right, title and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property - rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.

Trademarks

Goluxury.in and all other Marks that appear, are displayed, or used on the Site are registered or common law trademarks or service marks of Goluxury.in and its Providers. These Marks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission from Goluxury.in or the relevant Provider, except as an integral party of any authorized copy of the Content.

Your Comments and Submissions

Any communications or materials you transmit to Goluxury.in, through the Site, by electronic mail or otherwise, including any data, question, comments, rating of a property or attraction, suggestion, idea, or the like (Communications or Materials) will be treated as non-confidential and non-proprietary. By voluntarily submitting to us, or by posting on the Site any Communications or Materials, you grant Goluxury.in, and all users of the Site, a worldwide, non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from distribute, and display such Communications or Materials in any form, media or technology. We assume no responsibility for any Communications or Materials posted or submitted, or for the return or such Communications or Materials. We want your feedback and appreciate your ideas and suggestions, but we are unable to answer every comment individually.

Fees

Goluxury.in may charge a fee or commission for the service it provides when you purchase, book or reserve travel services, or accommodations through the Site. Any such service fee is non-refundable. In addition, you will be responsible for all charges, fees, duties, taxes, and assessment arising out of your use of the Products and Services available from the Site.

Disclaimer of Warranty

Goluxury.in and its Providers make no warranty of any kind regarding the Site, Content, Products or Services, all of which are provided on an 'as is' basis. Goluxury.in and its Providers expressly disclaim any representation or warranty that the Site will be free from errors, viruses or other harmful components, that communications to or from the Site will be secure and not intercepted, that the Services and other capabilities offered from the Site will be uninterrupted, or that its Content will be accurate, complete or timely. The fact that Goluxury.in is including or offering any Product or Service on the Site is not an endorsement or a recommendation of the Product or Service.

Other than those warranties which, under the laws applicable to these terms, are implied by laws, and are incapable of exclusion, restriction or modification, Goluxury.in and its providers expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.

Limitation of Liability

Subject to applicable law, use of this Site and its Content is at your sole risk. Services and Products made available on this Site are subject to conditions imposed by the Providers, including but not limited to tariffs, conditions of carriage, international conventions and arrangements, and federal government regulations. Providers who furnish products or services through this Site are independent contractors, and not agents or employees of Goluxury.in. In no event will Goluxury.in or its providers be liable to any party for any direct, indirect, special or other consequential damages for any use of this site, any hyperlinked web site, the acts or omissions of providers who furnish products or services through this site, or the products or services offered by providers through this site, including, without limitation, whether based in contract, tort, negligence, strict liability or otherwise, that arises out of or is in any way connected with(i) any use of, browsing or downloading of any part of our site or content, (ii) any failure or delay (including without limitation the use of or inability to use any component of this site for reservations or ticketing), or (iii) the performance or non performance by us or any provider, or (iv) any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, even if Goluxury.in and the provider(s) have been advised of the possibility of damages to such parties or any other party.

If, despite the limitation above, Goluxury.in or a Provider is found liable for any loss or damage which arises out of or is in any way connected with any of the occurrences described in the limitation above, then Goluxury.in and the Providers' liability will in no event exceed, in total, the sum of Rs.5,000.

Indemnification

You agree to defend and indemnify Goluxury.in and any Provider, and each of their respective officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, in excess of the liability described above, in any action filed or commenced by any third party against Goluxury.in as a result of (1) Your breach of these Terms or the Documents made part of these Terms by reference, (2) Your violation of any law or the rights of a third party or (3) Your use of our Site.

Travel Services: Terms & Conditions

TERMS, CONDITIONS AND WARRANTIES

Tax Recovery Charge

The tax charge on Goluxury.in Special Internet Rate hotel transactions is a recovery of all applicable transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Goluxury.in pays to the vendors (e.g. hotels, etc.) in connection with your travel arrangements.

Goluxury.in is not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to Goluxury.in and Goluxury.in remits such tax directly to the vendor. Goluxury.in is not a co-vendor associated with the vendor with whom we book or reserve our customer's travel arrangements.

Taxability and the appropriate tax rate vary greatly by location. Goluxury.in's actual tax cost paid to the vendor may vary from the tax recovery charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel, automobile, etc. by our customer.

Service Fee

These fees cover the costs incurred by Goluxury.in in servicing your travel reservation.

PAY NOW ONLINE OR PAY LATER AT HOTEL DETAILS

With certain hotels, you may be presented with the option to pay online immediately or to pay later at the hotel itself. If you select the option to pay online immediately, you will be charged the amount in the currency that you select immediately. If you select to pay later at the hotel itself, the hotel will charge you in the local currency of the relevant hotel at the time of your stay. Tax rates and foreign exchange rates could change in the time between booking and stay. You shall provide the details of your payment card and the supplier or Goluxury.in will often have to verify: (i) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the supplier) and, (ii) the availability of funds on the payment card (to be confirmed by the bank issuing your credit card). Goluxury.in reserves the right to cancel your booking if full payment is not received in a timely fashion (please see Supplier Rules and Restrictions).

PRICES

The price of the travel services will be as quoted on the website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite Goluxury.in’s best efforts, some of the travel services listed on the website may be incorrectly priced. GOLUXURY.IN EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Goluxury.in is under no obligation to provide travel services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking

CHANGES OR CANCELLATIONS

You can change or cancel your lodging booking either online under your Reservations when signed into your Goluxury.in account, or by calling our customer services number +918305111222

You can change your guest name, bed type, smoking preference, special requests, accessibility options, room type, number of guests and travel dates at no charge to you by Goluxury.in. Lodging suppliers may impose other change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email for details.

You agree to pay any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

In the event that a hotel is unable to honour your booking, Goluxury.in will not be liable for any cost incurred due to relocation.

If you do not show for the first night of your reservation but plan to check-in for subsequent nights in the reservation, you must confirm the reservation with Goluxury.in no later than the original date of check-in to prevent cancellation of the whole booking. If you do not confirm the booking changes with Goluxury.in the whole booking may be cancelled and refunds will only be due to you in line with the Rules and Restrictions of the particular hotel, as notified in the booking process.

These terms and conditions may not be changed by any unauthorized person, including employees of Goluxury.in.

ACCEPTABLE PAYMENT METHODS

By booking with Goluxury.in, you authorize Goluxury.in. and its agents to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.

We accept the following payment methods: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment; and (iv) Indian Bank Debit Cards issued by an Indian bank. You will not be asked to provide your online banking user name or password to Goluxury.in, (“Account Access Data”). Goluxury.in, does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data.

Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction. Net Banking Payment, Indian Bank Debit Cards, and Cash Cards may not be used when booking and paying for such travel through our call centers.

Credit Card

i. Credit cards with MasterCard or Visa branding may be used when booking online or by phone through our call centers.

ii. Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.

iii. The recording and billing of account activity on your credit card is handled solely by your card issuer.

International Debit Card:

i. International debit cards may be used when online booking or by phone through our call centers, provided your card issuer permits use of a debit card for online or phone transactions.

ii. Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.

iii. Once payment has been authorized it may appear in your account activity within a few days; however, the length of time required for the deduction of funds and recording of account activity is determined by your bank or card issuer.

General Terms and Conditions.

i. When you use a Local Payment Method to make payment, you must authenticate and approve payment directly on your financial institution’s website. Upon logging into your account with the applicable Local Payment Methods, you will see the amount you transacted on our Website and you must confirm and authorize the payment for our services. Upon completing approval, you will either be redirected back to our Website, or you must follow the prompts on your financial institution’s website to return to our Website, in order to successfully complete the payment process. We will promptly generate an electronic mail (“email”) notification to the email address you provided confirming the details of your itinerary. Goluxury.in, shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of Goluxury.in, L.P. including without limitation a break down in your internet connection.

ii. Price and availability is not guaranteed until the booking is confirmed.

iii. If you fail to return to our Website or do not complete the payment process within 20 minutes, your booking will be unsuccessful and your itinerary will be cancelled. We will promptly generate an email notification to the email address you provided that the booking was unsuccessful. Goluxury.in, shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of Goluxury.in, including without limitation a break down in your internet connection.

iv. Ebs payments pvt ltd , has been authorized to process online payment transactions on behalf of Goluxury.in, The name EBS will appear as the merchant name associated with your transaction and on the statement provided by your financial institution.

v. Your financial institution may impose an additional fee or other charges to use their payment services (“Payment Servicing Fees”), and you are solely responsible for payment for any and all such Payment Servicing Fees. Goluxury.in, does not determine or assess such Payment Servicing Fees.

vi. Payment Servicing Fees, if any, are not included in the purchase price displayed on your itinerary or the receipts provided by Goluxury.in.

vii. If payment is completed, but the booking is not confirmed by us, your funds will not be sent to Goluxury.in, Instead, EBS will hold the funds and we will request EBS to return such funds to the originating source.

viii. Making a successful payment is not a contract, and Goluxury.in, makes no guarantee that the travel service or product will continue to be available or be available at the same price in the event a booking is not confirmed.

ix. Goluxury.in, shall have no obligation to replace the unconfirmed booking, accept another booking in lieu of the unconfirmed booking, or to compensate you for such unconfirmed booking. Any subsequent bookings will be treated as a new transaction and will require a new and separate payment. No booking information will be carried over from any previous itinerary. No payment made for a prior unsuccessful booking can be applied towards your new booking.

x. In the event modification of an existing booking for which payment was made results in the need to collect additional funds (for example, a rate increase in a hotel room whether such room was booked alone or in a package), payment for any such additional funds may only be made by (a) a credit card with MasterCard or Visa branding; or (b) by an international debit card, provided your card issuer permits use of a debit card for online or phone transactions. The payment types identified in the preceding sentence must be used to pay any such additional funds, regardless of the original form of payment for such booking.

Refunds:

i. Refunded amounts are generally returned within 2 – 5 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.

ii. Refunds limited to 1 per booking. If your travel arrangements are subject to more than one change, it may be necessary to cancel the entire booking; any eligible refunds will be sent to your financial institution to credit your account in accordance with its policies. Rebooking your travel will require a new and separate payment.

iii. Goluxury.in, has no obligation to issue refunds if: (i) Goluxury.in, received payment ninety (90) or more days prior to our receipt of the refund request for a booking transaction; (ii) the purchase requires more than one refund or credit; (iii) in response to a disputed booking appearing on your statement from your financial institution, your financial institution issues you a refund for the disputed booking transaction and sends Goluxury.in, a charge back on the transaction (a charge back reverses the payment you made to Goluxury.in, for the refunded transaction); (iv) the booking is for non refundable travel products or services; (v) you cannot provide us with full and accurate information required to complete the refund or credit; (vi) the refund request has already processed through EBS but has not yet applied to the originating source of the payment; (vii) the refund request directs Goluxury.in, to issue the refund to a different financial institution than the source where the original payment was received; or (viii) Goluxury.in, did not received the payment for which the refund request is made due to force majeure or other causes beyond our direct control.

iv. Refunds requiring special handling may result in a delayed return of the funds:

v. In the event a refund cannot be handled within standard refund protocols or to process a refund after 90 days, you may be asked to supply additional information and to provide documentation of the original charge. Information disclosed to Goluxury.in, for the purposes of processing a customer refund will be protected in accordance with our current Privacy Policy.

Payment Terms & Conditions

We ensure that every transaction you conduct online is in a safe and secure environment. We do not take or store any credit card details or other card details on our servers. User will be directed to Payment Gateway website to enter his/her card details. This site is completely secured.

Payment will be credited in the name of "LUXURY HOLIDAY ADVISERS AND EVENTS LLP”

We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

We shall not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

If you have any additional queries or concerns, please email us at info@goluxury.in or contact us on the details provided in 'Contact Us' page of the website.

TERMS, CONDITIONS AND WARRANTIES

Tax Recovery Charge

The tax charge on Goluxury.in Special Internet Rate hotel transactions is a recovery of all applicable transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Goluxury.in pays to the vendors (e.g. hotels, etc.) in connection with your travel arrangements.

Goluxury.in is not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to Goluxury.in and Goluxury.in remits such tax directly to the vendor. Goluxury.in is not a co-vendor associated with the vendor with whom we book or reserve our customer's travel arrangements.

Taxability and the appropriate tax rate vary greatly by location. Goluxury.in's actual tax cost paid to the vendor may vary from the tax recovery charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel, automobile, etc. by our customer.

Service Fee

These fees cover the costs incurred by Goluxury.in in servicing your travel reservation.

PAY NOW ONLINE OR PAY LATER AT HOTEL DETAILS

With certain hotels, you may be presented with the option to pay online immediately or to pay later at the hotel itself. If you select the option to pay online immediately, you will be charged the amount in the currency that you select immediately. If you select to pay later at the hotel itself, the hotel will charge you in the local currency of the relevant hotel at the time of your stay. Tax rates and foreign exchange rates could change in the time between booking and stay. You shall provide the details of your payment card and the supplier or Goluxury.in will often have to verify: (i) the validity of the payment card (through a charge of a nominal value that is either refunded within a few days or deducted from the final payment due to the supplier) and, (ii) the availability of funds on the payment card (to be confirmed by the bank issuing your credit card). Goluxury.in reserves the right to cancel your booking if full payment is not received in a timely fashion (please see Supplier Rules and Restrictions).

PRICES

The price of the travel services will be as quoted on the website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite Goluxury.in’s best efforts, some of the travel services listed on the website may be incorrectly priced. GOLUXURY.IN EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Goluxury.in is under no obligation to provide travel services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking

CHANGES OR CANCELLATIONS

You can change or cancel your lodging booking either online under your Reservations when signed into your Goluxury.in account, or by calling our customer services number +918305111222

You can change your guest name, bed type, smoking preference, special requests, accessibility options, room type, number of guests and travel dates at no charge to you by Goluxury.in. Lodging suppliers may impose other change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email for details.

You agree to pay any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.

In the event that a hotel is unable to honour your booking, Goluxury.in will not be liable for any cost incurred due to relocation.

If you do not show for the first night of your reservation but plan to check-in for subsequent nights in the reservation, you must confirm the reservation with Goluxury.in no later than the original date of check-in to prevent cancellation of the whole booking. If you do not confirm the booking changes with Goluxury.in the whole booking may be cancelled and refunds will only be due to you in line with the Rules and Restrictions of the particular hotel, as notified in the booking process.

These terms and conditions may not be changed by any unauthorized person, including employees of Goluxury.in.

ACCEPTABLE PAYMENT METHODS

By booking with Goluxury.in, you authorize Goluxury.in. and its agents to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.

We accept the following payment methods: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment; and (iv) Indian Bank Debit Cards issued by an Indian bank. You will not be asked to provide your online banking user name or password to Goluxury.in, (“Account Access Data”). Goluxury.in, does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data.

Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction. Net Banking Payment, Indian Bank Debit Cards, and Cash Cards may not be used when booking and paying for such travel through our call centers.

Credit Card

i. Credit cards with MasterCard or Visa branding may be used when booking online or by phone through our call centers.

ii. Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.

iii. The recording and billing of account activity on your credit card is handled solely by your card issuer.

Disputes

If any dispute arises between you and Goluxury.in during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the Terms and Conditions, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by Goluxury.in. The place of arbitration shall be Indore. The arbitration proceedings shall be in the English language.

The Terms and Conditions shall be governed and construed in accordance with the Indian laws.

General

Your acceptance of these Terms, and your use of the Site do not create a joint venture, a partnership, an employment, or an agency relationship with us. You may not assign, delegate, or transfer your rights or obligations under these Terms. If we fail to act with respect to your breach or anyone else's breach on any occasion, we are not waiving our right to act with respect to future or similar breaches. If a court finds any of these Terms to be unenforceable or invalid, that Term will be enforced to the fullest extent permitted by applicable law and the other Terms will remain valid and enforceable. The headings in these Terms are for your convenience and reference; they do not limit or affect these Terms. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between us relating to your use of our site, and replaces any prior understandings or agreements (whether oral or written) regarding your use of our site.

Provisions of these Terms and Conditions

Prior Terms and Conditions

These Terms supersede any prior Goluxury.in Terms and Conditions relating to the use of the Site which were displayed on this Site before the date stated above. Unless specifically provided, they do not supersede the Additional Terms for carriage, awards, attractions provided elsewhere in this Site.

Modifications

We may modify, revise or update these Terms and / or the Privacy Policy, at any time, by updating this posting. You should visit this page from time to time to review the current Terms, because they are binding on you. Your continued use of our site, following the posting of conspicuous notice of any modification, will be subject to the Terms in effect at the time of your use. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of this Site.

Written documents

You may preserve these Terms in a written form by printing them for your records, and you waive any other requirement that these Terms be evidenced by a written document.

Electronic Notification

To the extent that we may need to contact you, you agree that we may do so via any electronic means, included but not limited to communication posted on the Site, electronic mail, or instant messaging.

Contact Information

If you have any questions or concerns about these Terms or if you need further assistance with respect to access to or use of the Site or the services offered by Goluxury.in, you may contact our Customer Service department, the information of which is provided in the 'Contact Us' page of the site.